Effective date: August 08, 2025
Effective date: August 08, 2025
hhola takes the security of your data and our infrastructure very seriously. We are committed to providing an environment that is safe, secure, and available to all of our customers all the time.
Introduction
Hhola (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you access or use our services, website, or software (collectively, the “Service”). By using the Service, you agree to this Privacy Policy.
Data We Collect
Information You Provide
Name, email address, phone number
Account login credentials
Payment details (processed securely via third-party providers)
Any input you submit while using AI tools
Automatically Collected Information
IP address and browser type
Device information
Usage data (pages visited, features used)
Cookies and tracking data (see Cookie Policy)
Third-Party Integrations
If you connect your account to third-party platforms (e.g., WhatsApp, Meta, Google), we may receive limited data necessary for the integration, such as:
Account ID
Authorization tokens (encrypted)
Message metadata (not content)
We don not store or access whatsapp data content or use data outside of approved whatsapp business API guidelines
How We Use Your Data
We use your data to:
Provide and improve our Service
Personalize user experience
Communicate with you (e.g., support, product updates)
Process payments and transactions
Ensure compliance with legal obligations
Prevent fraud, abuse, and security threats
Legal Basis for Processing (EU Users)
If you are located in the EU or UK, we process your personal data under the following legal bases:
Your consent
To perform a contract with you
To comply with a legal obligation
For legitimate interests, such as improving our services
Data Sharing
We may share your data with:
Service providers (e.g., cloud storage, analytics, payment processors)
Integration partners (e.g., WhatsApp Business API, Meta) in compliance with their terms and our policies
Authorities if legally required (e.g., for fraud prevention or law enforcement)
WhatsApp and Meta Compliance
if uses the WhatsApp Business Platform in accordance with:
WhatsApp Business Terms
WhatsApp Commerce Policy
WhatsApp Business Policy
We do not :
Send unsolicited or automated messages
Collect or store end-user content from WhatsApp
Misuse personal information obtained via WhatsApp integrations
Data Security
We implement technical and organizational measures to protect your data, including:
HTTPS encryption
Secure data storage
Access controls and monitoring
Data Retention
We retain your data only for as long as necessary to:
Provide services to you
Meet legal, regulatory, or contractual obligations
You may request deletion at any time.
Your Rights
Depending on your jurisdiction, you may have rights to:
Access, update, or delete your data
Withdraw consent
Object to processing
File a complaint with a data protection authority
Contact us at tryhhola@gmail.com to exercise your rights.
Children’s Privacy
Our Service is not intended for children under 13 (or the equivalent age in your country). We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email or in-app notification.
Any question regarding privacy policy ?
Questions regarding this policy may be sent to tryhhola@gmail.com
We also invite you to contact us with suggestions for improvements.