Can I create custom forms for gathering customer feedback or inquiries?

Yes, you can create custom forms to gather feedback, inquiries, or other information from customers using form builders or built-in store features. These forms can be placed on your contact page, pop-ups, or specific product pages to collect user insights, requests, or feedback on their shopping experience. Many platforms offer customizable fields where you can gather data such as names, emails, and detailed questions. Forms are essential for maintaining communication with customers and improving service quality based on their feedback. Integrating these forms with your CRM ensures that responses are efficiently tracked and managed.