What is the difference between the "All," "My," and "Closed" sections in live chat?

In the live chat feature of Hhola, the "All" section displays every live chat session across the team, allowing an overview of both ongoing and closed conversations. The "My" section shows chats specifically assigned to you, helping you focus on your personal workload. The "Closed" section contains chats that have been resolved, allowing you to review past interactions and assess resolutions.