How do I view all active bot chat sessions? - SquareDocs

Bot Chat

Table of Content

Table of Content

Table of Content

How do I view all active bot chat sessions?

To view all active bot chat sessions in Hhola, go to the bot chat dashboard and select the "Active" tab. This section will display a list of current conversations, showing details such as customer names, inquiry types, and the bot's progress in addressing them. You can filter and sort the list based on various criteria, like time or priority, to focus on specific interactions. The interface also allows you to dive into individual sessions to monitor or intervene if necessary. Having a clear view of all active sessions helps maintain smooth operations and quick responses.

From first hello, Capturing leads, closing deals, and delivering services your entire journey lives in HHola.

From first hello, Capturing leads, closing deals, and delivering services your entire journey lives in HHola.

From first hello, Capturing leads, closing deals, and delivering services your entire journey lives in HHola.