What are the typical use cases for workflow automation in a business context?

Workflow automation in a business context typically addresses repetitive tasks, process efficiency, and improved communication. Common use cases include automating lead nurturing sequences, task assignments, invoice approvals, and follow-up reminders. In HR, workflows can streamline recruitment processes by automating candidate tracking and onboarding tasks. Customer support teams can use workflows to escalate issues and assign tickets based on predefined criteria. By automating these processes, businesses save time, reduce manual errors, and enhance overall operational efficiency, leading to more effective collaboration across departments.