Enquiry/Lead
What information is required when adding an enquiry (e.g., requirement title, channel)?
When adding an enquiry in Hhola, the essential information includes the requirement title, enquiry description, and the channel from which it originated (e.g., email, website form). You can also include details like the customer’s name, contact information, and priority level. Having this information ensures the enquiry is properly categorized and followed up on efficiently, helping you capture all relevant details for future reference.
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