Can I filter or sort live chats by date, customer, or status in the "All" section?

Yes, Hhols allows you to filter or sort live chats by various parameters such as date, customer name, and chat status within the "All" section. This feature makes it easier to manage a large volume of interactions, enabling you to quickly locate specific conversations or focus on recent chats. Sorting by status also helps prioritize active sessions and track closed chats for review.