How do I access the bot chat feature in Hhola?

To access the bot chat feature in Hhola, log into your Hhola dashboard and navigate to the “Bot Chat” section under the customer engagement tools. From there, you can view ongoing conversations, configure the bot’s settings, and monitor interactions in real time. This centralized hub allows you to manage all bot activities efficiently. You can also track chat history and performance analytics, making it easier to optimize your bot’s functionality. If needed, you can switch between bot chat and live agent options seamlessly. Customization settings are also accessible through this interface.