How can I monitor the performance of the bot in real time?

Hhola provides tools to monitor the performance of the bot in real time. From the dashboard, you can track metrics such as the number of active sessions, response times, and resolution rates. You can also view live conversations to ensure that the bot is effectively engaging with customers and addressing their queries. If any issues arise, you can intervene or make adjustments on the spot. Monitoring performance in real time helps maintain high service standards and provides immediate insights into how the bot is functioning in real-world scenarios.